Making a Purchase

If an item interests you either click on the ‘enquire’  button next to it which will generate an email to us, or email info@elephantandmonkey.co.uk, or you can call on 01765 658578 or mobile 07875 712 390.

Payment can be made by phone using any of the leading credit or debit cards, except American Express. We can also supply bank info to make purchases via internet banking online.

Payment outside the UK only accepted as a bank transfer. We can provide our bank details at time of purchase.

A receipt will be supplied by post or with the purchased item.

Deliveries

We can arrange a quote for delivery. We use a tried and trusted company who respect furniture and provide two delivery men. Delivery is usually within 2 weeks of purchase, depending on route planning. We take delivery payment, at cost, at the time of purchase. The delivery company then contact you directly to arrange a date and time.

Deliveries outside the UK can be quoted and will probably entail payment to the delivery company at the time of delivery.

Alternatively, you may wish to arrange your own transport or pick up from us.

Refund Policy

We realise that making purchases online is not easy when you haven’t seen or examined the goods. We are happy to discuss items in more detail and, if required, will provide more detail on condition along with photographs.

Most items are 40-60 years old and have been in use and so a small amount of light marking, scuffing or indentation will sometimes be apparent. All items will have undergone cleaning and polishing or spray coating and an amount of refurbishment/restoration to make the items appealing without detracting from their period appeal.

We want you to be pleased with your purchase, but if you are unhappy with it we would like you to get in touch with us. We will provide a full refund of the purchase price (excluding all transportation costs) if the item falls short of your expectations, providing the item is returned to us in it’s original condition, and within seven days of your receipt of it.